| 基于流程再造的文献传递服务模式转变 |
| 投稿时间：2011-06-28 点此下载全文 |
| 引用本文：胡磊.基于流程再造的文献传递服务模式转变[J].医学信息学杂志,2011,(10):81-84 |
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| 基金项目:2009年度复旦大学文科科研推进计划金苗项目“基于文献传递服务的重点学科文献资源保障的研究”（项目编号09JM050） |
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| 中文摘要:介绍复旦大学图书馆医科馆现有文献传递服务流程，通过实例对现有工作流程进行分析并指出存在的问题，提出基于流程再造的文献传递服务思路，包括变单向被动服务为多向能动服务、加强文献资源揭示与整合等方面。 |
| 中文关键词:流程再造 文献传递 模式转变 |
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| The Mode Change of Document Delivery Services Based on Process Reengineering |
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| Abstract:The paper presents the current document delivery process in Medical Library of Fudan University, analyzes the current working flow and points out the existing problems, points out the ideas of document delivery services based on process reengineering, including changing one-way and passive services to multi-way and active services, strengthening literature resources reveal and integration, etc |
| keywords:Business process reengineering Document Delivery Mode change |
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