基于信息技术基础架构库的IT运维服务体系构建
投稿时间:2017-10-09    点此下载全文
引用本文:徐川.基于信息技术基础架构库的IT运维服务体系构建[J].医学信息学杂志,2018,39(1):37-40
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作者单位
徐川 四川省人民医院医学信息中心 成都 610072 
中文摘要:以四川省人民医院为例,分析其信息技术运维现状和存在的问题,从规范运维制度、构建运维流程、完善运维记录等方面介绍基于信息技术基础架构库的运维体系及其应用效果,为大型医院信息技术运维管理工作提供参考。
中文关键词:信息技术基础架构库  运维体系  医疗信息化
 
Building the IT Operation and Maintenance Service System Based on ITIL
Abstract:Taking Sichuan Provincial People's Hospital as an example, the paper analyzes its information technology operation and maintenance situation and existing problems, introduces the operation and maintenance system and application effect based on the Information Technology Infrastructure Library (ITIL) from the aspects like standardization of operation regulations, building of operation and maintenance process and perfection of operation and maintenance records to provide reference for the management of information technology operation and maintenance in large hospitals.
keywords:Information Technology Infrastructure Library (ITIL)  Operation and maintenance system  Medical informatization
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