Purpose/Significance To explore the factors affecting the users’ continuous usage behavior of the smart senior care platform, so as to enrich the relevant theoretical research system and promote the design, optimization and operation of the smart senior care platform products.Method/Process This study conducts in-depth one-on-one interviews with users of the smart senior care platform, uses the grounded theory to conduct qualitative analysis of the interview data, and extracts the relevant factors affecting the users’ continuous usage behavior of the smart senior care platform.Result/Conclusion The influencing factors of users’ continuous usage behavior of the smart senior care platform mainly include three aspects:user factor, platform factor and environment factor. The relationship framework of influencing factors of users’ continuous usage behavior of the smart senior care platform is proposed.