人机协同助力住院病历医保审核提质增效
作者:
作者单位:

(1.中国医学科学院北京协和医院医疗保险管理处 北京 100730;2.中国医学科学院北京协和医院院办公室 北京 100730;3.中国医学科学院北京协和医院信息中心 北京 100730)

作者简介:

张维,副研究员,发表论文10篇;通信作者:朱卫国。

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中图分类号:

R-058

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The Improvement of Quality and Efficiency in Inpatient Medical Insurance Record Audit via Human-machine Collaboration
Author:
Affiliation:

(1.Medical Insurance Management Office of Peking Union Medical College Hospital, Chinese Academy of Medical Sciences, Beijing 100730, China;2.Office of Peking Union Medical College Hospital, Chinese Academy of Medical Sciences, Beijing 100730, China;3.Information Center of Peking Union Medical College Hospital, Chinese Academy of Medical Sciences, Beijing 100730, China)

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    摘要:

    目的/意义 推动医院医保审核模式升级,减轻管理压力,保障医保基金安全。方法/过程 基于自行研发的医保决策支持系统和医保智能审核系统,建立人机协同医保审核新模式,配合宣讲培训和数据反馈,引导改进临床行为。结果/结论 住院病历医保诊断漏写率由28.89%降至3.22%,审核范围由重点病历扩展至全量病历,每日医保审核投入人力从7人减少至由1人兼职,当日医保审核率由92%提升至97.5%。人机协同模式提升了医保住院病历审核的质量、效率和患者体验,为解决医院管理中的痛点提供了有效路径。

    Abstract:

    Purpose/Significance To promote the upgrading of the medical insurance audit model in hospitals, so as to relieve management pressure and ensure the safety of medical insurance funds.Method/Process Based on the self-developed medical insurance decision support system and intelligent medical insurance audit system, a new model of human-machine collaborative medical insurance audit is established. Combined with publicity and training as well as data feedback, it guides the improvement of clinical behavior.Result/Conclusion The rate of omissions in medical insurance diagnoses in inpatient medical records has dropped from 28.89% to 3.22%. The scope of audit has been expanded from key medical records to all medical records. The daily manpower input for medical insurance audit has been reduced from 7 full-time employees to 1 part-time employee, and the same-day medical insurance audit rate has increased from 92% to 97.5%. The human-machine collaborative model has enhanced the quality, efficiency and patient experience of medical insurance inpatient medical record audit, providing an effective path to address the pain points in hospital management.

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张维,李桂萍,张继民,等.人机协同助力住院病历医保审核提质增效[J].医学信息学杂志,2025,46(9):54-59

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  • 最后修改日期:2025-07-11
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  • 在线发布日期: 2025-10-16
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